footer {
    font-size: 0.9rem;
}

/* ==========================
   Page Titles
========================== */
.page-title {
    display: flex;
    align-items: center;
    margin: 20px 0;
    background-color: #fff;
    padding: 20px;
    border-radius: 6px;
    box-shadow: 0 2px 6px rgba(0,0,0,0.1);
}

.page-title .icon {
    margin-right: 15px;
}

.page-title h2 {
    font-size: 1.8rem;
}

.page-title p {
    font-size: 1rem;
    color: #666;
}

/* ==========================
   Blocks
========================== */
.block {
    background-color: #fff;
    padding: 20px;
    margin-bottom: 25px;
    border-radius: 6px;
    box-shadow: 0 2px 6px rgba(0,0,0,0.05);
}

.block h2 {
    margin-bottom: 15px;
    font-size: 1.4rem;
    color: #2c3e50;
}

/* ==========================
   Tickets List
========================== */
.tickets-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.ticket {
    display: flex;
    justify-content: space-between;
    background-color: #fefefe;
    padding: 15px;
    border-radius: 6px;
    border-left: 5px solid #3498db;
    transition: background 0.3s, box-shadow 0.3s;
}

.ticket:hover {
    background-color: #f0f8ff;
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
}

.ticket .con {
    display: flex;
    flex-direction: column;
}

.ticket .con2 {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    justify-content: space-between;
}

.ticket .title {
    font-weight: bold;
    font-size: 1rem;
    margin-bottom: 5px;
}

.ticket .msg {
    font-size: 0.9rem;
    color: #666;
}

.ticket .created {
    font-size: 0.8rem;
    color: #999;
}

.ticket .priority {
    display: inline-block;
    padding: 3px 8px;
    border-radius: 4px;
    font-size: 0.8rem;
    text-transform: capitalize;
    color: #fff;
    font-weight: bold;
}

.ticket .priority.low { background-color: #2ecc71; }
.ticket .priority.medium { background-color: #f39c12; }
.ticket .priority.high { background-color: #e74c3c; }

/* ==========================
   Action Blocks
========================== */
.action-block {
    display: flex;
    gap: 15px;
    flex-wrap: wrap;
}

.action-sub-block {
    flex: 1;
    min-width: 150px;
    background-color: #3498db;
    color: #fff;
    text-align: center;
    padding: 15px;
    border-radius: 6px;
    transition: background 0.3s;
}

.action-sub-block a {
    color: #fff;
    font-weight: bold;
}

.action-sub-block:hover {
    background-color: #2980b9;
}

/* ==========================
   Forms
========================== */
form {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

input[type="text"], input[type="email"], input[type="password"], textarea, select {
    padding: 10px;
    border-radius: 6px;
    border: 1px solid #ccc;
    font-size: 1rem;
    width: 100%;
}

textarea {
    resize: vertical;
}

label {
    font-weight: bold;
    margin-bottom: 5px;
}

button.btn {
    padding: 10px 20px;
    border: none;
    border-radius: 6px;
    cursor: pointer;
    font-weight: bold;
    font-size: 1rem;
}

button.btn.blue {
    background-color: #3498db;
    color: #fff;
}

button.btn.blue:hover {
    background-color: #2980b9;
}

/* ==========================
   Messages
========================== */
.msg {
    padding: 10px;
    border-radius: 6px;
    font-size: 0.9rem;
}

.msg.error {
    background-color: #e74c3c;
    color: #fff;
}

.msg.success {
    background-color: #2ecc71;
    color: #fff;
}

/* ==========================
   Calendar (placeholder)
========================== */
.calendar {
    margin-top: 15px;
}

/* ==========================
   Responsive
========================== */
@media (max-width: 768px) {
    .ticket {
        flex-direction: column;
    }

    .ticket .con2 {
        align-items: flex-start;
        margin-top: 10px;
    }

    .action-block {
        flex-direction: column;
    }
}

.home .tickets-links {
  display: flex;
  justify-content: space-between;
  flex-flow: nowrap;
  padding-top: 25px;
}

.home .tickets-links a {
  display: flex;
  flex-flow: column;
  position: relative;
  text-decoration: none;
  justify-content: center;
  align-items: center;
  width: 300px;
  height: 200px;
}

.home .tickets-links a i {
  position: absolute;
  z-index: 0;
}

.home .tickets-links a .title {
  color: #fff;
  z-index: 1;
  font-size: 14px;
  font-weight: 800;
  text-transform: uppercase;
}

.home .tickets-links a .num {
  color: #fff;
  z-index: 1;
  font-size: 40px;
  font-weight: bold;
  opacity: 0.8;
}

.home .tickets-links a.open {
  background-color: #aeaeae;
}

.home .tickets-links a.open i {
  color: #b6b6b6;
}

.home .tickets-links a.open:hover {
  background-color: #ababab;
}

.home .tickets-links a.resolved {
  background-color: #3fa864;
}

.home .tickets-links a.resolved i {
  color: #43b36b;
}

.home .tickets-links a.resolved:hover {
  background-color: #3ea462;
}

.home .tickets-links a.closed {
  background-color: #a83f3f;
}

.home .tickets-links a.closed i {
  color: #b34343;
}

.home .tickets-links a.closed:hover {
  background-color: #a43e3e;
}

.home .new {
  padding-top: 60px;
}

.tickets .tickets-list, .home .tickets-list {
  display: flex;
  flex-flow: column;
}

.tickets .tickets-list .ticket, .home .tickets-list .ticket {
  padding: 15px 0;
  width: 100%;
  border-bottom: 1px solid #ebebeb;
  display: flex;
  text-decoration: none;
}

.tickets .tickets-list .ticket .con, .home .tickets-list .ticket .con {
  display: flex;
  justify-content: center;
  flex-flow: column;
}

.tickets .tickets-list .ticket .con2, .home .tickets-list .ticket .con2 {
  display: flex;
  flex-flow: column;
  flex-grow: 1;
  align-items: flex-end;
}

.tickets .tickets-list .ticket i, .home .tickets-list .ticket i {
  text-align: center;
  width: 80px;
  color: #d9d9d9;
}

.tickets .tickets-list .ticket .title, .home .tickets-list .ticket .title {
  font-weight: 600;
  color: #666666;
  padding-bottom: 8px;
}

.tickets .tickets-list .ticket .msg, .home .tickets-list .ticket .msg {
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  max-width: 400px;
  color: #999999;
  font-size: 14px;
}

.tickets .tickets-list .ticket .created, .home .tickets-list .ticket .created {
  flex-grow: 1;
  align-items: flex-end;
  color: #999999;
  font-size: 14px;
}

.tickets .tickets-list .ticket .priority, .home .tickets-list .ticket .priority {
  text-transform: capitalize;
  font-weight: 600;
  font-size: 12px;
  padding: 2px 9px;
  border-radius: 15px;
}

.tickets .tickets-list .ticket .priority.low, .home .tickets-list .ticket .priority.low {
  background-color: #b8f7d5;
  color: #34aa6b;
}

.tickets .tickets-list .ticket .priority.medium, .home .tickets-list .ticket .priority.medium {
  background-color: #f8eac2;
  color: #dea200;
}

.tickets .tickets-list .ticket .priority.high, .home .tickets-list .ticket .priority.high {
  background-color: #f7caca;
  color: #b64343;
}

.tickets .tickets-list .ticket:last-child, .home .tickets-list .ticket:last-child {
  border-bottom: 0;
}

.tickets .tickets-list .ticket:hover, .home .tickets-list .ticket:hover {
  background-color: #fcfcfc;
}

.tickets .tickets-list .ticket:hover i, .home .tickets-list .ticket:hover i {
  color: #bfbfbf;
}

.tickets form, .home form {
  display: flex;
  padding: 20px 0;
  justify-content: space-between;
}

.tickets form select, .tickets form input, .home form select, .home form input {
  border: 1px solid #ced3d6;
  padding: 6px 8px;
  margin-left: 10px;
  border-radius: 4px;
}

.tickets form select::placeholder, .tickets form input::placeholder, .home form select::placeholder, .home form input::placeholder {
  color: #b2babf;
}

.tickets form select, .home form select {
  margin-right: 15px;
}

.tickets form .search, .home form .search {
  position: relative;
}

.tickets form .search input, .home form .search input {
  padding-right: 30px;
}

.tickets form .search button, .home form .search button {
  position: absolute;
  right: 5px;
  top: 6px;
  background-color: transparent;
  border: 0;
  color: #ced3d6;
  cursor: pointer;
}

.tickets form .search button:hover, .home form .search button:hover {
  color: #b2babf;
}

.tickets .pagination, .home .pagination {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  padding: 20px 0 40px 0;
}

.tickets .pagination a, .home .pagination a {
  display: flex;
  text-decoration: none;
  padding: 5px 10px;
  font-weight: 600;
  font-size: 14px;
  border-radius: 4px;
  background-color: #f0f0f0;
  color: #999999;
}

.tickets .pagination a:hover, .home .pagination a:hover {
  background-color: #ebebeb;
}

.tickets .pagination a.next, .home .pagination a.next {
  margin-left: 12px;
}

.tickets .pagination span, .home .pagination span {
  font-size: 14px;
  font-weight: 600;
  padding-left: 12px;
  color: #999999;
}

.view h2 span {
  font-weight: 600;
  font-size: 14px;
  padding: 4px 12px;
  border-radius: 15px;
  margin-left: 10px;
  text-transform: capitalize;
}

.view h2 .open {
  background-color: #e8ebec;
  color: #8e9499;
}

.view h2 .resolved {
  background-color: #b8f7d5;
  color: #34aa6b;
}

.view h2 .closed {
  background-color: #f7caca;
  color: #b64343;
}

.view .profile {
  display: flex;
  padding-top: 10px;
}

.view .profile .icon {
  padding: 5px 20px 0 0;
}

.view .profile .icon span {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  color: #fff;
  background-color: #777;
  border-radius: 50px;
  font-size: 16px;
  font-weight: 500;
}

.view .profile .info {
  display: flex;
  flex-flow: column;
  justify-content: center;
}

.view .profile .info .name {
  margin: 0;
  padding: 3px 0 0 0;
  font-weight: 600;
  font-size: 18px;
  color: #666666;
}

.view .profile .info .email {
  margin: 0;
  padding: 2px 0 0 0;
  font-size: 14px;
  color: #999999;
}

.view .ticket {
  padding: 10px 0;
}

.view .ticket span {
  font-weight: 600;
  font-size: 14px;
  padding: 4px 12px;
  border-radius: 15px;
  margin-right: 5px;
}

.view .ticket .priority {
  text-transform: capitalize;
}

.view .ticket .priority.low {
  background-color: #b8f7d5;
  color: #34aa6b;
}

.view .ticket .priority.medium {
  background-color: #f8eac2;
  color: #dea200;
}

.view .ticket .priority.high {
  background-color: #f7caca;
  color: #b64343;
}

.view .ticket .sep {
  padding: 0 5px;
}

.view .ticket .category {
  background-color: #e8ebec;
  color: #8e9499;
}

.view .ticket .created {
  display: flex;
  color: gray;
  justify-content: flex-end;
  flex-grow: 1;
}

.view .ticket .msg {
  margin: 0;
  padding: 30px 0 20px 0;
  font-size: 16px;
}

.view .ticket div {
  display: flex;
}

.view .uploads-header {
  color: #5e6169;
  font-size: 14px;
  font-weight: 600;
  padding: 5px 0;
  margin: 0;
}

.view .uploads {
  display: flex;
  padding: 10px 0;
}

.view .uploads a {
    display: inline-block;
    margin: 0.5em;
    text-align: center;
    background: #f7f7f7;
    padding: 10px;
    border-radius: 5px;
    text-decoration: none;
    color: #333;
}

.view .uploads a img {
  width: 100%;
  max-height: 100%;
}

.view .uploads a i {
  font-size: 22px;
  color: #dcdfe2;
}

.view .uploads a span {
    display: block;
}

.view .uploads a span:first-child {
    font-weight: bold;
    font-size: 1.2em;
}

.view .uploads a:hover {
  border: 1px solid #c0c7ca;
}

.view .uploads a .icon {
    font-size: 2em;
    display: block;
    margin-bottom: 5px;
}
.view .uploads a .filename {
    font-size: 0.85em;
    word-break: break-word;
}

.view .uploads a span.filename {
    font-size: 0.85em;
}

.view .uploads a:hover i {
  color: #ced3d6;
}

.view .uploads a:hover span {
  color: #a4aeb3;
}

.view .uploads a:hover img {
  opacity: .9;
}

.view .comments {
  margin-top: 15px;
  border-top: 1px solid #ebebeb;
  padding: 25px 0;
}

.view .comments .comment {
  display: flex;
  padding-bottom: 5px;
}

.view .comments .comment div {
  display: flex;
  align-items: flex-start;
  justify-content: center;
  width: 70px;
  color: #e6e6e6;
  transform: scaleX(-1);
}

.view .comments .comment p {
  margin: 0 0 20px 0;
}

.view .comments .comment p .comment-header {
  display: flex;
  padding-bottom: 5px;
}

.view .comments .comment p .comment-header .name, .view .comments .comment p .comment-header .date {
  font-size: 14px;
  color: gray;
}

.view .comments .comment p .comment-header .name {
  font-weight: 600;
  padding-right: 10px;
  color: #0058ba;
}

.view .comments .comment p .comment-header .name.is-admin {
  color: #b94040;
}

.view .comments .comment p .comment-header .edit {
  text-decoration: none;
  margin-left: 10px;
  color: #cccccc;
  cursor: pointer;
}

.view .comments .comment p .comment-header .edit:hover {
  color: #b3b3b3;
}

.update form, .view form, .login form {
  padding: 15px 0;
  display: flex;
  flex-flow: column;
  width: 400px;
}

.update form .wrap, .view form .wrap, .login form .wrap {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
}

.update form .wrap label, .update form .wrap select, .view form .wrap label, .view form .wrap select, .login form .wrap label, .login form .wrap select {
  width: 47%;
  margin-right: 0;
}

.update form .wrap label:first-child, .update form .wrap select:first-child, .view form .wrap label:first-child, .view form .wrap select:first-child, .login form .wrap label:first-child, .login form .wrap select:first-child {
  padding-right: 15px;
}

.update form label, .view form label, .login form label {
  display: inline-flex;
  width: 100%;
  padding: 10px 0;
  margin-right: 25px;
}

.update form input, .update form select, .view form input, .view form select, .login form input, .login form select {
  padding: 10px 12px;
  width: 100%;
  margin-right: 25px;
  margin-bottom: 15px;
  border-radius: 4px;
  border: 1px solid #ced3d6;
}

.update form input::placeholder, .update form select::placeholder, .view form input::placeholder, .view form select::placeholder, .login form input::placeholder, .login form select::placeholder {
  color: #b2babf;
}

.update form .msg, .view form .msg, .login form .msg {
  display: flex;
  flex-flow: column;
  width: 100%;
  padding-bottom: 15px;
}

.update form .msg textarea, .view form .msg textarea, .login form .msg textarea {
  width: 100%;
  padding: 10px;
  border: 1px solid #dfe1e7;
  border-bottom: 0;
  border-top-left-radius: 4px;
  border-top-right-radius: 4px;
  height: 150px;
  resize: none;
  outline: 0;
}

.update form .msg textarea::placeholder, .view form .msg textarea::placeholder, .login form .msg textarea::placeholder {
  color: #b2babf;
}

.update form .msg .toolbar, .view form .msg .toolbar, .login form .msg .toolbar {
  display: flex;
  width: 100%;
  border: 1px solid #dfe1e7;
  background-color: #f8f8f8;
  border-bottom-left-radius: 4px;
  border-bottom-right-radius: 4px;
}

.update form .msg .toolbar .fa-solid, .view form .msg .toolbar .fa-solid, .login form .msg .toolbar .fa-solid {
  padding: 10px;
  cursor: pointer;
  color: #7a7a7a;
  font-size: 14px;
}

.update form .msg .toolbar .fa-solid:hover, .view form .msg .toolbar .fa-solid:hover, .login form .msg .toolbar .fa-solid:hover {
  color: #474747;
}

.update form .error-msg, .view form .error-msg, .login form .error-msg {
  color: #b63838;
  font-size: 14px;
  font-weight: 500;
  padding: 10px 0;
  margin: 0;
}

.login {
  display: flex;
  padding-top: 40px;
}

.login .con {
  flex-basis: 50%;
}

.login .con:last-child {
  padding-left: 50px;
  border-left: 1px solid #f2f2f2;
}

.login h2 {
  border: 0;
}

@media screen and (max-width: 1000px) {
  .content {
    padding: 10px;
  }
  .responsive-width-100 {
    width: 100%;
    max-width: 100%;
  }
  .responsive-hidden {
    display: none;
  }
  .tickets form, .home form, .login form {
    width: 100%;
    flex-flow: column;
  }
  .tickets form select, .tickets form input, .home form select, .home form input, .login form select, .login form input {
    margin: 10px 0;
  }
  .tickets form div, .home form div, .login form div {
    display: flex;
    flex-flow: column;
  }
  .tickets .tickets-links, .home .tickets-links, .login .tickets-links {
    flex-flow: column;
  }
  .tickets .tickets-links a, .home .tickets-links a, .login .tickets-links a {
    margin-bottom: 10px;
  }
  .login {
    flex-flow: column;
  }
  .login .con {
    flex-basis: 100%;
  }
  .login .con:last-child {
    padding-left: 0;
    border-left: none;
  }
}